
Finding a dependable sewer drain cleaning service in Milwaukee is not always an easy task. But it is essential for maintaining a functional plumbing system and avoiding costly repairs. With so many companies in Milwaukee offering sewer services, it’s important to know what to look for when you’re hiring a professional. You want a reliable service provider who will ensure thorough cleaning, a timely response, and long-term solutions to sewer issues. Knight Sewer and Drain is here to help. In the following guide, we’ll outline the key factors to consider when choosing a sewer drain cleaning service, common red flags to avoid, and how to compare service options.
Why Choosing the Right Sewer Cleaning Service Matters
Hiring the right sewer cleaning service is the difference between a quick fix and a long-term solution. Inexperienced or unqualified companies may offer low-cost services but will fail to address the root cause of sewer issues, leading to recurring clogs and backups, in addition to costly future repairs. By selecting a trustworthy provider, homeowners can ensure their sewer lines are cleaned correctly and that potential problems are identified before they escalate.
Key Factors to Consider When Hiring a Sewer Cleaning Company
1. Experience and Licensing
One of the most important factors to consider experience and licensing. Sewer drain cleaning requires specialized knowledge and equipment, so choosing a company with a proven track record is crucial. Licensed professionals adhere to industry standards and local plumbing codes, reducing the risk of damage to your plumbing system. Here at Knight Sewer and Drain, we’ve been serving the homeowners of Milwaukee as licensed plumbers since 2002.
What to Look For:
- Verify that the company is properly licensed to operate in Milwaukee.
- Check how many years the company has been in business.
- Ask about the experience level of the technicians performing the work.
2. Range of Services Offered
A reputable sewer cleaning company should offer a range of services beyond just drain snaking. Some clogs may require hydro jetting, sewer camera inspections, or even pipe descaling, all of which are services offered by Knight Sewer and Drain. Companies that provide multiple service options are more likely to offer a tailored solution rather than a one-size-fits-all approach.
Key Services to Look For:
- Drain Snaking: Useful for minor blockages.
- Hydro Jetting: High-pressure water cleaning for tougher obstructions.
- Sewer Camera Inspection: A diagnostic tool to pinpoint sewer line issues.
- Trenchless Sewer Repair: Minimally invasive pipe repair options.
3. Quick Response Time
Sewer backups and clogs can occur at any time, making it essential to have access to emergency plumbing services. A reliable company should have flexible hours and should be able to respond quickly when a major issue has occurred.
What to Ask:
- Does the company provide emergency services outside regular business hours?
- What is their average response time for urgent sewer issues?
- Do they charge extra for after-hours or weekend service calls?
4. Transparent Pricing and Estimates
Avoiding hidden fees is crucial when hiring a sewer cleaning company. Some providers will advertise low rates but add extra charges once the job is underway. Transparent pricing ensures homeowners understand the full cost upfront. Knight Sewer and Drain will offer you an accurate estimate before the work begins.
How to Ensure Fair Pricing:
- Request a written estimate before work begins.
- Ask if there are any additional charges for equipment use or extended labor time.
- Compare quotes from multiple companies to get a fair market rate.
5. Customer Reviews and Reputation
Online reviews and testimonials provide valuable insights into a company’s reliability and customer service. Homeowners should research a provider’s reputation by checking platforms like Google Reviews, Yelp, and the Better Business Bureau (BBB). Quality companies, like Knight Sewer and Drain, make their reviews available on their website.
What to Look For in Reviews:
- Consistently positive customer experiences.
- Responsiveness to complaints or service issues.
- Evidence of reliable, long-term solutions rather than temporary fixes.
Red Flags to Watch Out For
Since not all sewer cleaning companies will operate with integrity, it’s important for homeowners to be aware of common red flags that indicate a company may not be trustworthy.
1. Extremely Low Prices
If a quote seems too good to be true, it probably is. Some companies will lure customers in with unusually low prices but then increase costs with hidden fees. Others may cut corners by using subpar equipment or inexperienced technicians.
2. High-Pressure Sales Tactics
Some providers may try to pressure homeowners into unnecessary services, such as full sewer line replacements when a simple cleaning or repair would suffice. A reputable company will provide an honest assessment of the problem and recommend only the necessary repairs.
3. Lack of Proper Licensing and Insurance
Any legitimate sewer cleaning company should have proper licensing and liability insurance. Without these, a homeowner could be held responsible for accidents or damages that occur during the service. Knight Sewer and Drain is properly insured and licensed across the entire state.
How to Verify Licensing and Insurance:
- Ask for proof of licensing and insurance before hiring a company.
- Check with local regulatory agencies to confirm the company’s credentials.
Comparing Sewer Cleaning Service Options
Once you’ve identified a few potential options, it’s time to compare them based on multiple criteria. Here’s how:
1. Obtain Multiple Quotes
Request quotes from at least three companies to ensure you get a fair price. Compare not only the cost but also the services included in each estimate.
2. Ask About Guarantees or Warranties
A reputable sewer cleaning company should offer warranties on their work. This ensures that if the problem persists, they will address it at no additional cost. Ask how long the warranty lasts, whether it includes future cleanings if the clog returns, and if there are any exclusions or conditions.
3. Evaluate Customer Service and Professionalism
From the initial phone call to the completion of service, homeowners should assess how the company treats its customers. Responsive communication, clear explanations, and respectful service indicate a professional operation.
Choosing a reliable sewer drain cleaning service in Milwaukee requires some research and consideration. If you’re looking for licensed, experienced firm that offers transparent pricing, and has positive customer reviews, Knight Sewer and Drain is here to help. We’ll walk you through exactly what needs to be done, offer an accurate estimate, and won’t be offended if you choose to take the time to compare offers. Contact us today to learn more!
Get in Touch With Us Today
Contact Knight Sewer and Drain to request any of our drain and sewer services in Shorewood, WI. Call us or fill out the form for an appointment.